Consumers are entitled to the following right of withdrawal:

Right of withdrawal

You have the right to cancel your purchase contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must contact us at 

Vinnic Power Company Limited
Unit B, 2/F., 
Wah Shun Industrial Building
4 Cho Yuen Street
Yau Tong Bay 
Kowloon

or at 

germany@vinnicpower.com 

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
You may use the attached model withdrawal form, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. 

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return the goods immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract to us or our Partner in Germany: 
 
HELO4Brands GmbH
Xaver-Weismor-Str. 57
81829 Munich

or to hand it over. 

The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You will only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete and return this form).

To
[name/company]
[address - no P.O. Box]
[e-mail address]

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
 
- Name of the consumer(s)
 
- Address of the consumer(s)
 
- Signature of the consumer(s) (only for notification on paper)
 
- Date
(*) Delete as appropriate.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at germany@vinnicpower.com.